2025 PropTech News: Why AI Is No Longer Optional for Real Estate Professionals

Firms confirm the rising benefits of AI in Proptech

AI has officially shifted from a buzzword to a business-critical tool, and in 2025, it’s actively reshaping real estate from the ground up. Once used only for basic automation, AI now powers faster decision-making, personalised experiences, and greater operational efficiency across the residential, commercial, and strata sectors.

At Inspection Express, we’ve witnessed this transformation firsthand. Property professionals are rapidly adopting tools like 360AI, treating AI not as a future luxury but as a current necessity. Leading consulting firms have echoed this shift – as seen in a recent McKinsey Quarterly article outlining how AI will continue to redefine the future of real estate.

“Generative AI can change real estate, but the industry must change to reap the benefits”

Additionally, authors from McKinsey Quarterly state “The learning curve may be steeper for those who have not yet invested in technology and data strategies, but we believe gen AI’s insights, speed, and transformational power for the real estate industry are worth the climb.”

Further proving the power of AI in shaping the future of real estate, the Voice of The Property Manager 2025 report by MRI found that property managers using up-to-date systems reported significantly higher satisfaction with their technology than those using outdated tools.

Property managers who hadn’t updated their systems in over six years were twice as likely to report being “very dissatisfied” compared to those who had upgraded within the past year – underscoring how modern, AI-driven tools directly boost day-to-day efficiency, job satisfaction, and confidence across property management operations.

 

AI Is the Path To Efficiency

In today’s fast-paced business environment, AI is increasingly being hailed as the ultimate efficiency “cheat code.” By automating repetitive tasks, such as data entry, document processing, and report writing. AI frees human workers to focus on strategic, creative, and higher-level work, leading to measurable gains in productivity and cost savings. Many Inspection Express clients have reported immense time savings following the onboarding of our AI solution – 360AI. Read below to hear an example from one of our clients.

 

Here’s what agencies in Australia have to say about 360AI in the industry.

We recently did an interview with General Manager, Rebecca Tubridy on the recent onboarding of Inspection Express at her workplace, The Agency Inner West.  

The Agency Inner West manages nearly 4,000 properties and is one of the largest offices in The Agency’s national network. With a strong focus on operational excellence, the business recently adopted Inspection Express and further streamlined its MRI Property Tree integration to standardise its tech stack and boost team performance.

While The Agency Inner West has only been using Inspection Express for two months, the rest of The Agency offices have been using Inspection Express for a long time, with Tubridy commenting that she had used Inspection Express in her previous 30 years of working in real estate and was ‘so glad’ they had ‘finally brought it into this office.’ 

In the short time that The Agency Inner West has been using Inspection Express, in particular Inspection Express 360AI, Tubridy has noticed a rapid improvement in team morale, with property managers saying that they already love the product. 

Alongside improvements in team morale, Tubridy also noticed the positive impact of 360AI on efficiency, as well as the time that her team were saving, saying “The 360AI inspections are a game changer. Ingoing reports that used to take an hour and a half now take 30 minutes. It’s a massive time saver.”

 

Final Thoughts: AI Isn’t Coming – It’s Here

In 2025, AI isn’t a “nice to have”, it’s foundational. From smarter inspections with 360AI, to faster financial processing, to intelligent tenant engagement, PropTech is entering a phase of seamless automation and insight.

At Inspection Express, we’re proud to lead this evolution with practical, intelligent tools that reduce admin, boost accuracy, and free up your time to focus on what really matters.

 

Ready to explore what AI can do for your agency?

Book a demo or reach out to our team to learn how 360AI can modernise your inspections today. Click here to book!