Benefits of Running a Cloud Sync in the Inspection Express Admin Portal

Running a Cloud Sync in the Inspection Express Admin Portal instantly updates your inspection data, property details, and reports in the cloud. This eliminates the need to wait for the overnight automatic sync and ensures your information is always current. As a result, it helps prevent data loss if your device is lost, damaged, or runs out of battery. In addition, it gives your team immediate access to the latest property information, keeping everyone aligned and efficient.

Moreover, regular syncing speeds up report completion by ensuring all captured data appears in the web portal right away. This reduces upload errors, prevents data discrepancies, and allows you to finalise reports faster. By running a Cloud Sync at the end of each day or before logging out, you keep your device and the Inspection Express Admin Portal perfectly aligned. Consequently, you can rest easy knowing everything is safely backed up and ready for the next day.

How to Run a Cloud Sync in the Inspection Express Admin Portal

To run a manual Cloud Sync, follow these simple steps:

  1. Open the Inspection Express Admin Portal.
    Log in to your account and go to Settings.

  2. Go to Cloud Sync.
    In the Settings menu, select Cloud Sync to access your sync options.

  3. Check the last automatic sync.
    At the top of the page, you’ll see the Last Cloud Sync time from the automatic overnight daily sync.

  4. Request a manual Cloud Sync.
    Click the Cloud Sync button, then press OK when prompted to confirm.

  5. See the confirmation message.
    A notification will appear confirming that your Cloud Sync request was submitted successfully.

  6. Refresh to view the update.
    Refresh the page after a short moment. The Last Cloud Sync time will update once the sync has been processed.

Notes and Limits

You can request up to five manual Cloud Syncs per hour per account in the portal.

If the Last Cloud Sync time doesn’t update immediately, wait a few moments and refresh again, as processing may take a short while depending on system load.

If you’re still having trouble, we’d be more than happy to help you out! You can work through our knowledge articles and contact our live chat on the knowledge base, or contact our support team at 1300 901 688 or [email protected].