Insights from the US: Bringing the Future of PropTech to Australia
As Chief Growth Officer at Inspection Express (Kelly Dickens), I recently had the exciting opportunity to attend three major property management and real estate conferences across the United States, NARPM, Rent Manager User Conference and NAR, the largest realtor conference in US. These events are invaluable for gathering insights, building partnerships, and identifying the latest innovations in PropTech. Here are a few standout trends that caught our attention and that we believe will have a powerful impact on the Australian property management landscape.
1. Leveraging AI to Enhance Tenant and Owner Experiences
In the US, the adoption of AI-driven tools is on the rise, helping property managers anticipate tenant needs, personalise interactions, and streamline back-office tasks. AI is also being used for predictive maintenance and lease analysis, reducing manual work and creating smoother, more responsive tenant experiences. Bringing these capabilities to Australia can allow property managers here to work smarter, not harder while enhancing service quality.
2. Integrating Smart Home Tech with Property Management Systems
Smart home technology has moved beyond convenience and is now becoming a critical part of property management in the US. Systems that integrate security, energy management, and smart appliances are now linked to property management platforms, creating centralised control and data-driven insights. As we explore this for our Australian clients, the potential for increased efficiency and tenant satisfaction is tremendous.
3. Streamlined Inspections and Remote Solutions
The demand for remote solutions has led to innovative approaches to property inspections in the US. From advanced 360-degree cameras to virtual inspection tools, property managers can now conduct detailed inspections without always needing to be on-site. Inspection Express has already pioneered this area in Australia, but seeing the latest US innovations has inspired us to enhance and expand our remote inspection offerings.
4. Enhanced Data Security and Privacy Protocols
With evolving data regulations, US property management platforms are doubling down on data security. They are implementing more robust privacy practices to protect both tenant and owner information. We’re excited to bring some of these best practices to our local offerings to ensure Australian property managers can confidently safeguard data.
Our recent trip reinforced that PropTech innovation is happening globally and that the US continues to lead in adopting transformative technology. We’re excited to bring these advances to the Australian market soon, helping property managers deliver exceptional service with cutting-edge tools. Stay tuned as we introduce some of these exciting features and integrations in the coming months!
