We may need to update this notice from time to time. We last updated this notice on 26/10/2021.
Why do you need my personal information?
First and foremost, we primarily use your personal information to operate our property inspection software and our website, as well as to provide our clients and their users with services, and to manage our relationship with you.
You are not obliged to disclose personal information about yourself when you visit our website. Where practicable, we will allow you to deal with us on an anonymous or pseudonymous basis. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your ability to do business with us, use our software or visit our website.
We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists (if any) at any time by contacting us in writing or using the “opt out” function that we include in our communications.
How safe is my personal data?
We are committed to safeguarding and protecting your personal information. We do that by implementing and maintaining what we believe are reasonable and appropriate technical and organisational measures to protect it from misuse and loss and from unauthorised access, modification or disclosure.
However, no data transmission over the Internet can ever be guaranteed as totally secure.
Will you disclose my personal information to anyone else?
- to our employees, officers, insurers, professional advisers, agents, and contractors to enable us to provide our services and for record keeping and administrative purposes
- to third parties who process your personal information on our behalf (such as our systems providers, cloud service providers, debt collection agencies etc)
- to any government, regulatory agency, enforcement or exchange body or court where we are required to do so by applicable law or regulation or at their request
- to other people where we have your consent.
Will you transfer my personal data outside of Australia?
We currently store all of our online data at the Amazon Web Services (AWS) data centre in Sydney.
Address: P.O. Box 688, Greensborough, VIC 3088
Telephone: 1300 901 688
Email: [email protected]
If you are based in the European Economic Area (“EEA”), this will mean that your personal information may be transferred to, be accessible from, and/or stored at, a destination outside the EEA in which data protection laws may not be as comprehensive as in the EEA.