We had the pleasure of being joined virtually by Danielle O’Leary from Hayeswinckle. Danielle has a decade of experience in property management and is known for her friendly and positive nature. Danielle was kind enough to share how Inspection Express has assisted her in her role as a Senior Property Manager.
How has the paperless condition reports benefited your agency?
I can’t rave enough about Inspection Express. The paperless condition reports are one of my favourites!
Gone are the days of pages and pages of cumbersome and ill written reports.
The whole process is a massive time saver to the business – after completing the report it gets emailed straight to the tenant from my phone and we no longer have to chase up to have it returned.
I love the automation and the fact that our time is freed up to focus on other aspects of the business. It’s also very user friendly for both Property Managers and tenants alike. Love, love, love!
What do you think are the key benefits of having a paperless office?
You can work from anywhere, anytime. You save on printing and printer running costs.
Clutter and the risk of losing important documents is greatly reduced as they are all saved in that amazing invention called the cloud.
It also covers compliance as everything is date and time stamped, everything is recorded and nothing is left to chance. It also just generally frees up a lot of time for property managers to be able to focus on dollar productive tasks.
Can you tell us 2 things you love about Inspection Express and why?
I can tell you lots of reasons why I love Inspection Express but two of the main reasons for me are the simplicity of the program and the fantastic support you receive.
The whole program is just so easy to use and navigate. Everything is set up logically, is compliant; which is very important and if you’re having trouble there’s the easy access to the webinars or knowledge base to help you out.
If I can’t figure it out from the webinars there is always someone on hand to help me out should I need it.
Tell us what is your favourite thing about working in property management?
I love working with people from all different walks of life who all have a different story to tell and no two days are ever the same . I’ve been doing this for a few years now and I’m continually learning new things all the time.